TERMS AND CONDITIONS

Italian Hideaways Limited is incorporated in England and Wales with limited liability. Registered Office: Palladium House 1-4 Argyll Street, London, W1F 7LD. Company Registration Number: 6308996

1. To secure a booking Italian Hideaways requires a completed and signed booking form together with a non-refundable deposit of £ 300 per person of full payment within 56 days of travel. A booking is accepted and become definite only from the date when Italian Hideaways has confirmed acceptance in writing. It is at this point that a contract between Italian Hideaways and the Client comes into existence. The contract is between Italian Hideaways and the Client. The person signing the booking form warrants that she/he has full authority to do so on behalf of all persons whose names appear thereon, and confirms that all such persons are fully aware of and accept these conditions.

2. The balance of all monies due must be paid 56 days prior before departure. If the balance remains unpaid at the time, the Company reserves the right to cancel the booking and retain any deposits paid in respect thereof.

3. Cancellation must be made in writing to the Company and must be made by the person who signed the booking form. Any such notice will become effective from the date of receipt by the Company. Cancellation charges will be levied as:
- Up to 56 days prior to departure £300 payable per person
- 55 – 31 days prior to departure date 50% holiday price payable
- 30 days or less prior to departure 100% holiday price payable

4. The company cannot accept responsibility for any cancellations or effects on your course due to war, threat of war, industrial dispute, terrorist activity, natural or nuclear disaster, fire or adverse and extreme weather conditions that result in the cessation of schedule activities.

5. The Company reserves the right to withdraw or modify at any time the arrangements advertised by the Company. In circumstance where we are unable to provide the course booked, we will return to you all monies paid to the Company or offer an alternative course.

6. We have taken all reasonable and proper steps to ensure that proper arrangements have been made for the courses the featured: that the suppliers of the various services that will be provided are efficient, safe and reputable. We have no direct control over the provision of services to clients’ providers.

7. Travel insurance is mandatory for all Clients. Clients are wholly responsible for arranging their own travel insurance. A suitable insurance policy should provide adequate cover for full medical expenses, personal baggage, personal accident, accidental loss or damage to property, third party liability, legal expenses and emergency.

8. It is the responsibility of the Client to be in possession of a valid passport, visa permits, as may be required for the duration of the holiday.

9. Illness or Disability: Anyone suffering from illness or disability or undergoing treatments for any physical or medical condition must declare the true nature of such condition at the time of booking and make arrangements for the provision of any medication or other treatment required during the holiday. Failure to do so will constitute a breach of these booking conditions by the client.

10. All the clients are expected to obey the laws and regulations of the country visited and any failure to do so will relieve Italian Hideaways of all obligations that they may otherwise have under these booking condition.

11. The accommodation advertised is a private dwelling and does not fall under local hotel regulations. The property has third party liability insurance for the duration of courses.

12. If the Client has a complaint she/he must bring it to the attention of the representative of Italian Hideaways at the time so that they may use their best endeavours to rectify the situation. Failure to complain on the spot will result in the Client’s ability to claim compensation from Italian Hideaways being nullified or at least reduced. Should a problem remain unsolved a complaint must be made in writing to Italian Hideaways within 28 days of the completion of the holiday

13. This holiday operated by Italian Hideaways, being a cookery holiday, may involve an element of potential risk and exposure to hazards over and above those associated with normal package holidays. All bookings are accepted on the understanding that such risk are appreciated by the Client and that they undertake all activities on this holiday at their own volition. Where the Client suffers death or personal injury as a result of an activity forming part of the holiday arrangements, Italian Hideaways accepts responsibility unless there has been no fault on Italian Hideaways’ partand the cause was the Client’s fault. If any client should suffer death, illness or injury while overseas arising out of activity that does not form part of the foreign inclusive course arrangement; the Company will not take responsibility, nor will pay compensation.

14. The Company is not responsible for guests’ valuables.

15. The Company accepts no responsibility for any problems arising from encounters with local insects such as mosquitoes, or local wildlife, such as lizards. Naturally, we shall make every effort to protect our clients at all times, given the rural setting in which they will find themselves.

16. This contract is made on the terms of these booking conditions which are governed by English law and both parties shall submit to the jurisdiction of English courts at all times.

17. In order to process your booking Italian Hideaways need to collect certain personal details from you. We take full responsibility for ensuring that proper security measures are in place to protect your information. Expect where expressly permitted by the Data Protection Act 1998, Italian Hideaways will only deal with the personal details you give to us as set out above unless you agree otherwise.